Required Skills
About the Job
Join Verint, a leader in Customer Experience (CX) Automation, and contribute to innovative solutions that elevate customer engagement and workforce productivity. As a Principal Software Engineer, you will be instrumental in the end-to-end development of platforms and applications, working closely with Product Managers, Technical Architects, and fellow engineers.
This is a highly skilled, hands-on role demanding deep expertise in cloud-based solutions. You'll lead the design, development, testing, and support of complex, cloud-native products, leveraging your knowledge of microservices, containerization, and cloud platforms like AWS, GCP, and Azure. You will also provide subject matter expertise for customer implementations and cloud platform support.
Key responsibilities include ensuring robust product processes, managing customer escalations, leading the development of product enhancements, and distilling requirements into actionable tasks. You'll be an advocate for team initiatives, drive technical implementation decisions, and mentor junior engineers, fostering a collaborative and growth-oriented environment. Your work will be crucial in building scalable, performant, and secure solutions within a continuous integration and continuous deployment (CI/CD) framework.
