Required Skills
About the Job
Accenture is seeking a Custom Software Engineer in Gurugram, Haryana, to lead the design, build, and configuration of custom software applications. In this role, you will be the primary point of contact for application-related activities, ensuring seamless integration and functionality.
Your responsibilities will include collaborating with cross-functional teams to gather and analyze application requirements, documenting configurations, and maintaining technical records. You will troubleshoot and resolve complex application issues, and contribute to the continuous monitoring and refinement of application performance. We expect you to act independently, become a subject matter expert, and actively participate in team discussions and problem-solving.
This role requires strong skills in Unified Communication and Collaboration Operations, Cisco IP Phone, and Genesys. You should have a good understanding of application lifecycle management, integration techniques, and communication platform monitoring. A minimum of 3 years of experience in Unified Communication and Collaboration Operations is required, along with 15 years of full-time education.
