Required Skills
About the Job
Accenture is seeking a skilled ServiceNow Custom Software Engineer to join our team in Gurugram, Haryana. In this role, you will design, code, and enhance custom software solutions and components across various systems and applications, leveraging modern frameworks and Agile practices. You will be instrumental in delivering scalable, high-performing solutions tailored to specific business needs, focusing on ServiceNow IT Service Management.
A typical day involves developing tailored software solutions, collaborating with diverse teams to ensure efficient application delivery, and applying modern development methodologies to meet evolving business requirements. You will be responsible for improving software performance and functionality, adapting to dynamic project needs, and acting as a Subject Matter Expert (SME).
Key responsibilities include leading the implementation of best practices, mentoring junior team members, coordinating cross-functional efforts, and ensuring quality standards throughout the software development lifecycle. You will contribute to key decisions and provide solutions to complex technical issues.
**Must-Have Skills:** * Proficiency in ServiceNow IT Service Management. * Strong knowledge of the Software Development Life Cycle (SDLC) and Agile methodologies. * Experience in designing and implementing custom workflows and integrations within ServiceNow. * Familiarity with scripting languages and automation tools relevant to the ServiceNow platform. * Ability to troubleshoot and resolve complex technical issues related to IT Service Management. * Capability to collaborate effectively with cross-functional teams.
**Experience & Education:** * Minimum 5 years of experience in ServiceNow IT Service Management. * 15 years of full-time education required.
This position is based at our Gurugram office.