Required Skills
About the Job
Join Accenture as a ServiceNow CSM Developer in Gurugram. In this role, you will be instrumental in designing, building, and configuring custom applications to meet specific business process and application requirements. You'll leverage your expertise in ServiceNow Customer Service Management (CSM) to create tailored solutions. Your responsibilities will include collaborating with stakeholders, ensuring applications are scalable and maintainable, and actively contributing to team discussions and problem-solving. This position requires a strong understanding of the software development lifecycle, application design principles, integration techniques, and APIs within the ServiceNow ecosystem. You will also play a part in mentoring junior team members and continuously improving existing applications. A minimum of 3 years of experience in ServiceNow CSM and a 15-year full-time education are essential for this role.
