Required Skills
About the Job
Join Amazon Music's Customer Service (CS) organization as a Software Development Engineer and be at the forefront of delivering exceptional customer experiences. You'll play a crucial role in building innovative self-serve technologies and tools, including advanced CRM solutions, to empower our associates and delight customers. This role offers the opportunity to work with cutting-edge technologies such as Java, GraphQL, Spring, and AWS, to design and develop new customer-facing products and interfaces. You will collaborate with experienced engineers to drive improvements, build robust, scalable solutions for complex operational challenges, and ensure high-quality results through metrics tracking. If you are a customer-centric, results-oriented engineer passionate about creating software systems that operate at global scale, and thrive in an environment that uses Scrum, test-driven development, and continuous deployment, we encourage you to apply. We are looking for individuals with a strong software development background and experience in system design and architecture.
